Design, plan and implement an onboarding for new students from your university, business school or educational institution is a differential factor for the engagement with the new students.
If you are a university, business school or higher education institution and do not have defined the process of onboarding, it is time to start doing it.
And if you have not yet decided to start, see this article why you should incorporate the onboarding of new students in your school.
Some ideas to start the onboarding:
1. Empieza antes del primer día de curso
Solemos pensar que el onboarding empieza el primer día de curso, pero realmente la relación entre el centro y el estudiante empieza mucho antes.
A student is already part of your educational center from the moment in which it performs the registration. Y en la mayoría de casos, suele haber al menos un par o tres de meses entre la matriculación y el inicio del curso.
So, why not take advantage of this period to establish the first messages of this onboarding for new students?
You also need to take into account that it is at this time that the new student is more receptive than ever to receive messages from the centre. The reality is that from the moment in which you are enrolling, you want to begin to establish a relationship with the center.
Y estos primeros mensajes te permitirán conectar con él, establecer un diálogo y empezar a build your perception of the university since before his own experience in the day-to-day once you begin the course.
In this stage some helpful messages for the future student may be:
- A brief presentation and bienvenida a la universidad.
- A presentation of the teachers con nombre, apellido, foto y una breve descripción más personal que permita al estudiante conocer mejor a las personas que serán sus principales referencias para sus estudios.
- Give to know the tools and official channels of communication del centro para que lo tenga claro desde el inicio.
- Explain what facilities and services están a su disposición y cómo hacer uso de ellos..
- Consejos y recomendaciones para los primeros días que, sin duda, pueden suponer un momento complicado y de tensión para los nuevos estudiantes.
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- Y, por supuesto, también es útil hacerle un pequeño spoiler de la culture center, sus valores, sus eventos clave, sus rutinas y tradiciones: es decir, explicarle un poco cómo será el día a día una vez haya empezado el curso.
Of course, these messages don'T go all at once! The information has to flow in an orderly fashion, and above all, we must not saturate the student before you begin.
2. Haz que el primer día de curso sea recordado (en positivo, claro)
The first day is the key day for generate engagement. A day that will be saved to the memory and in which we must advocate for your experience to be as positive as possible.
And for this purpose there is to help the student by giving you a series of indications that will simplify your first day:
- Tell him clearly the time of entry, where it should go and yes, indicate the way if necessary. You feel that you don't know where you go is not at all a positive experience.
- Prepares a guided tour of the facilities the center and its services.
- Make a welcomebut you try to not be a monologue, give the student the opportunity to participate and ask questions (even though, yes, we know that in 95% of cases do not usually make them...).
- Encourages interaction between the students. Romper el hielo el primer día no es fácil para los estudiantes más introvertidos, pero puedes fomentar que hablen y se presenten al compañero de al lado. ¿Es una buena manera de empezar a socializar, no?
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- He introduces the key people of the center and how you can contact them for any topic.
And yes, of course, complemented with a welcome welcome pack merchandising the center is always something that will be to the liking of the new students.
3. Superado el primer día, ¡no te olvides de ellos!
Keep it clear: once passed the first day, the onboarding continues. It should not be a process with the sole focus of a day if we want it to be a success. What can you do?
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- Defines mentors que sean otros alumnos que puedan ayudar a los nuevos alumnos. Así, al ser personas de su mismo perfil, pueden darles consejos más específicos o incluso reducir la barrera de consultar con ellos sus dudas.
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- Do not forget to talk to the new students, ask them their opinion about the school and about how it is being your experience.
I want to implement an onboarding at my university!
Just perfect!, you are in the right place!
UNIFIT puede ayudarte en todo este proceso de onboarding para los nuevos estudiantes de tu centro con:
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- a app for your university or educational institution you can use it as a channel of communication with new students, getting a few ratios of engagement and superior to any other channel is used in the center.
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- the knowledge and expertise team unifit as in the design, development and implementation of strategies onboarding successful in other educational centers.
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- the support in the promotion and creation of content on the basis of the defined strategy to your university, business school or higher education institution.
Contact us and we will tell you much more.
